About the Role
As the head of one of our main warehouses, youwill oversee overall warehouse operations, client management, manpowermanagement, and continuous process improvements.
- Manage multiple client accounts and overallwarehouse operations.
- Lead and manage large-scale warehouse operationsthrough Managers and Supervisors.
- Act as the primary liaison for client queries,complaints, and inter-departmental coordination.
- Monitor and improve key metrics including KPIs,productivity, inventory accuracy, operation quality, and service levels.
- Conduct manpower planning and resource allocationin response to volume fluctuations.
- Continuously drive operational improvements instandard operating procedures (SOPs), workflows, warehouse layout, and staffallocation.
- Oversee and manage operational costs for theassigned warehouse.
What We're Looking For
- Extensive experience in 3PL warehouse operationalmanagement.
- Proven track record in managing large-scalewarehouse teams (Experience managing teams of 50+ staff is preferred).
- Demonstrated experience in client management andoperational process improvement.
- Demonstratedcareer stability, with a history of sustained performance and growth withinprevious organizations.
- Minimum 5 years of warehouse experience with management responsibilities. Must possess direct, hands-on experience within the same industry sector. Candidates without this industry background will not be considered.
Preferred Qualifications / Knowledge must have:
- Experience managing high-volume, fluctuating 3PLwarehouse operations.
- Experience managing multiple client accountssimultaneously.
- Knowledge or experience in healthcare/pharma/foodindustry certification standards (e.g., GDP, GMP, FSSC, Halal, etc.).
Where You'll Work & What to Expect
- Work Location: Key Warehouselocated in Tuas. (Occasional travel to the headquarters in Clementi formeetings as required.)
- Main Cargo Handled:Primarily B2B Bio & Nutrition products.
- Interview Process:1-2 rounds (Conducted at our Warehouse Department).
- Additional Notes:Special consideration will be given to candidates with other relevant expertiseand skills in warehouse operations.
Work Arrangement: 5 days, 8am to 5.45pm
Remuneration: Competitive salary package based on experience andcapabilities.
