We are seeking a proactive and organized Nursing Administrative Assistant to support our healthcare team and ensure smooth operations. The successful candidate will serve as a point of contact for non-medical inquiries, coordinate various resident services, and assist with administrative and billing tasks. Proficiency in Excel is essential for managing data, scheduling, and reporting.
Key Responsibilities:
- Serve as the point of contact for non-medical enquiries from next of kin and other stakeholders.
- Coordinate appointments for residents, including medical visits, home leave, and other activities.
- Assist in billing for services rendered to residents.
- Manage schedules and communicate with internal and external stakeholders for various needs such as medication collection, transport, and supply logistics.
- Support nursing functions by coordinating residents transport for medical appointments and managing meal requests.
- Handle cancellations and raise purchase requests for Household supplies and services.
- Maintain and update spreadsheets and databases using Excel.
- Prepare reports, summaries, and schedules as needed.
- Manage incoming calls, emails, and correspondence.
- Ensure compliance with healthcare regulations and privacy policies.
- Support inventory management and supply ordering.
Qualifications:
- Proven experience as an administrative assistant or similar role within healthcare.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Excellent organizational and multitasking skills.
- Strong communication skills, both written and verbal.
- Ability to handle sensitive information confidentially.
- Knowledge of healthcare terminology and procedures is a plus.
Preferred Skills:
- Experience in nursing or medical office environment.
- Customer service orientation and problem-solving skills.
- Ability to work independently and collaboratively.
If you are a detail-oriented professional with excellent administrative and communication skills and Excel proficiency, we invite you to apply for this rewarding role.
