Wallet Product Operation Lead

About Us

Duotech is a Singapore-based technology company specialising in the consulting, design and engineering of customised software solutions and mobile applications. We help organisations drive innovation, improve operational efficiency and strengthen their competitive advantage through tailored, scalable technology solutions.Our team of experienced software experts works closely with clients to understand their unique business challenges and deliver streamlined, high-impact solutions that enhance productivity and support sustainable growth.

Job Overview

We are seeking an experienced Wallet Product Operations & Growth Lead based in Singapore to drive the next phase of our wallet business. This role owns end-to-end user growth, ecosystem operations, and commercialization strategy, with a strong focus on scaling card payments and wealth management product lines.

Key Responsibilities

• Develop the overall wallet operations strategy, quarterly/annual goals, and key execution plans, and be accountable for business outcomes.
• Establish efficient team collaboration processes and operational management systems to enhance overall execution capabilities and business acumen.
• User Engagement & Lifecycle Management: Design and implement user operations systems, leveraging incentives, campaign operations, and outreach to improve user activity and retention.
• Card Spending Business Growth: Lead growth strategies for virtual/physical card services, expand online and offline consumption scenarios and merchant partnerships, and increase transaction volume and user frequency.
• Wealth Management Business Growth: Plan and drive the operations of wealth management and yield products, overseeing product promotion and campaign planning from ideation to execution.

Qualifications

Bachelor's degree or higher, preferably in finance, business, marketing, or a related field.

5+ years of experience in internet finance, payments, or digital asset management, with a proven track record in wallet, payment, or DeFi product operations.

At least 2 years of team management experience, with a successful record of leading small teams to achieve business goals.

Proficient in data-driven decision-making, with the ability to conduct in-depth business analysis using data analytics tools.

Deep understanding of the Web3 ecosystem and the payments industry, with strong business acumen.

Strong communication and interpersonal skills, fluent in both Chinese and English (English as a working language).