Waiter/ Waitress/ Service Crew

Responsibilities

• Welcome greet with friendly and warm personality
• Attentive to customer needs.
• Cooperate and communicate with all serving staffs and kitchen.
• Prepare tables for meals, including setting up items such as linens, silverware and glassware. Arrange tables and dining areas.
• Fill salt, pepper, sugar, cream, condiment and napkin containers. Stock serving station or dining areas.
• Stock service areas such as coffee, food, tableware and linens.
• Prepare hot and cold beverages in the machine.
• Escort customers to their tables and assist guests with seating arrangement.
• Assist cashier by answering phones to take reservations and by greeting, seating and thanking guest.
• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
• Keep updated Restaurant Promotions
• Roll silverware and arrange tableware for the next shift.
• Perform cleaning duties such as sweeping, mopping floors, and taking out trash.
• Adhere to all relevant food hygiene & safety house rules.

Competencies

• Excellent Customer Service Skill
• Strive towards Best Customer Satisfaction
• Take instructions from Supervisor/Manager
• Product Knowledge