Vulnerability Manager

Vulnerability Management Engineer

We are seeking a highly skilled, hands-on Vulnerability Management Engineer who will be responsible for identifying, assessing, and mitigating vulnerabilities in the organization's IT infrastructure. You will conduct regular vulnerability scans, evaluate potential threats, and work closely with IT and security teams to implement effective remediation strategies. This role is crucial in maintaining the organization's security posture and protecting critical assets from cyber threats.  

Responsibilities:

Vulnerability Management

·      Manage vulnerability scanners and agents. Monitor status, plugin update failures, and connectivity issues

·      Design and tune scan policies to balance depth (thoroughness) with performance (network impact).

·      Triage new vulnerabilities (CVEs) as they are released. Prioritize risks using Common Vulnerability Scoring System (CVSS) scores.

·      Ensure all systems remain compliant with security baselines, regulatory expectations, and internal security policies

·      Analyse vulnerability reports and recommend actionable remediation steps

User Support & Operations

·      Provide Level 2 / Level 3 support for incidents and service requests

·      Work with system owners, app support, developers, and infrastructure teams to coordinate patch deployment during pre-approved weekend maintenance window and verify post-patch stability

IT Service Management

·      Understands ITIL processes for Incident, Problem, Change Management

·      Create and update tickets with detailed documentation and resolution steps

·      Maintain SLAs and ensure timely ticket resolution

Documentation & Knowledge Management

·      Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)

·      Maintain runbooks for common operational tasks

Required skills and qualifications:

·      Singaporeans only

·      Degree in Computer Science, Computing, Electrical Engineering, IT or equivalent with at least 2-4 years experience in vulnerability management, system programming

·      Practical experience with vulnerability scanning tools (Tenable or Qualys or Rapid 7).

·      Ability to interpret vulnerabilities across Windows Server, RHEL, and Network Infrastructure (e.g. Palo Alto)

·      Participate in 24/7 standby rotation to provide operational support

Preferred skills and qualifications:

·      Experience with scripting (PowerShell, Bash, Python) for automation

·      Experience with Dynatrace

·      Knowledge of cloud computing (Amazon Web Services preferred)