Vulnerability Management Engineer

Responsibilities:

Vulnerability Management

. Manage vulnerability scanner sand agents. Monitor status, plugin update failures, and connectivity issues

. Design and tune scan policies to balance depth (thoroughness) with performance (network impact).

. Triage new vulnerabilities(CVEs) as they are released. Prioritize risks using Common Vulnerability Scoring System (CVSS) scores.

. Ensure all systems remain compliant with security baselines, regulatory expectations, and internal security policies

. Analyse vulnerability reports and recommend actionable remediation steps

User Support & Operations

. Provide Level 2 / Level 3support for incidents and service requests

. Work with system owners, app support, developers, and infrastructure teams to coordinate patch deployment during pre-approved weekend maintenance window and verify post-patch stability

IT Service Management

. Understands ITIL processes for Incident, Problem, Change Management

. Create and update tickets with detailed documentation and resolution steps

. Maintain SLAs and ensure timely ticket resolution

Documentation & Knowledge Management

. Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)

. Maintain runbooks for common operational tasks

Required skills and qualifications:

. Singaporeans By Birth only(Public Sector Client)

. Degree in Computer Science, Computing, Electrical Engineering, IT or equivalent with at least 2-4 years experience in vulnerability management, system programming

. Practical experience with vulnerability scanning tools(Tenable or Qualys or Rapid 7).

. Ability to interpret vulnerabilities across Windows Server, RHEL, and Network Infrastructure (e.g. Palo Alto)

. Participate in 24/7 standby rotation to provide operational support

Preferred skills and qualifications:

. Experience with scripting(PowerShell, Bash, Python) for automation

. Experience with Dynatrace

. Knowledge of cloud computing(Amazon Web Services preferred)