Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your Role And Responsibilities
We are seeking a highly skilled, hands-on Vulnerability Management Engineer who will be responsible for identifying, assessing, and mitigating vulnerabilities in the organization's IT infrastructure. You will conduct regular vulnerability scans, evaluate potential threats, and work closely with IT and security teams to implement effective remediation strategies. This role is crucial in maintaining the organization's security posture and protecting critical assets from cyber threats.
Responsibilities
Vulnerability Management
- Manage vulnerability scanners and agents. Monitor status, plugin update failures, and connectivity issues
- Design and tune scan policies to balance depth (thoroughness) with performance (network impact).
- Triage new vulnerabilities (CVEs) as they are released. Prioritize risks using Common Vulnerability Scoring System (CVSS) scores.
- Ensure all systems remain compliant with security baselines, regulatory expectations, and internal security policies
- Analyse vulnerability reports and recommend actionable remediation steps
User Support & Operations
- Provide Level 2 / Level 3 support for incidents and service requests
- Work with system owners, app support, developers, and infrastructure teams to coordinate patch deployment during pre-approved weekend maintenance window and verify post-patch stability
IT Service Management
- Understands ITIL processes for Incident, Problem, Change Management
- Create and update tickets with detailed documentation and resolution steps
- Maintain SLAs and ensure timely ticket resolution
Documentation & Knowledge Management
- Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)
- Maintain runbooks for common operational tasks
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
- Singaporeans only
- Degree in Computer Science, Computing, Electrical Engineering, IT or equivalent with at least 2-4 years experience in vulnerability management, system programming
- Practical experience with vulnerability scanning tools (Tenable or Qualys or Rapid 7).
- Ability to interpret vulnerabilities across Windows Server, RHEL, and Network Infrastructure (e.g. Palo Alto)
- Participate in 24/7 standby rotation to provide operational support
Preferred Technical And Professional Experience
- Experience with scripting (PowerShell, Bash, Python) for automation
- Experience with Dynatrace
- Knowledge of cloud computing (Amazon Web Services preferred)
