VP, Doc Check Team Lead, Trade Operations, IBG Operations (IBGO), Group COO

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Lead and supervise a team of Trade Finance Document Checkers in terms of resource management, training and daily BAU challenges, if any.

• Ensure SOPs and existing/new controls are in place and adhere to by operating teams.

• Assist to review and check Trade Finance application forms and supporting Trade Documents for Import, Export and Standby LC products.

• Assist to review and check transfer LC application to ensure guidelines are complied with and terms and conditions are as per Export LC.

• Assist to review and check LC confirmation to ensure that terms and conditions are acceptable and workable.

• Assist to identify discrepancies, highlight irregularities and red flag items in documents for approval.

• Ensure trade documentations and it's on-going processes are compliance to UCP rules, ISP 98 rules, Anti-Money Laundering Guidelines, Terrorist Financing & Sanctions Regulations, and other related internal policies.

• Work with and supervise with team members to achieve daily tasks assigned.

• Ability to communicate effectively with team members, external clients and internal stakeholders

• Review and opine on New Product/Processes involving/impacting doc checking teams

• Oversee daily operations and resolve issues to meet tight deadlines and ensure compliance with regulatory requirements and service level agreements

• Analyze operations data to identify bottlenecks, recommend process improvements and ensure implementation of enhancements to drive efficiency

• Develop and monitor team KPIs and goals. Conduct performance reviews and provide coaching/training to develop team members skills

• Represent the team and liaise with internal and external stakeholders on operations matters

• Elevate individual performance with regular / monthly huddle with team

Requirements

• Degree or related Diploma with CDCS Certification would be an advantage.

• Minimum 8 years of relevant Trade Finance Processing relevant experience, and strong understanding of UCP rules, ISP 98 rules, Anti-Money Laundering Guidelines, and Terrorist Financing and Sanction Regulations.

• Hard-working, self-motivated and a strong team player.

• Good interpersonal and communication skills.

• Meticulous and detailed oriented.

• Capable to work effectively under pressure and tight deadline.

• Familiar with MS Office applications, such as Outlook, Excel, Words.

• Ability to identify opportunities to improve operational efficiency.

• In depth knowledge in Trade Finance Products / Processes, rules, practices and regulations

• Strong understanding of risk and controls

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.