About Club Med
Inventor of the all-inclusive holiday's concept 76 years ago, Club Med is present in 40 countries with 70 resorts worldwide. Thanks to the professionalism & constant friendly availability of its unique 20,000 GOs of 100 different nationalities, Club Med is today the only worldwide brand that offers all-inclusive premium and multicultural vacations for families and couples.
Purpose
As part of the APAC RMP department (reporting to the APAC BI Manager), you will:
- Support APAC business growth through in-depth business data analysis.
- Transform data into actionable insights for the APAC region.
- Lead efficiency, automation, and AI initiatives to enhance BI processes, reporting, and decision-making.
Responsibilities
- Deliver in-depth analysis for performance review and decisions.
- Support communication with shareholders and key stakeholders by providing Reports and high-quality business analysis
- Lead business review meetings with data & presentation preparation, coordinate with RM & Pricing for alerts/ recommendations
- Support APAC Markets and other functions on data / BI related needs
- Drive efficiency and automation initiatives across reporting, workflows, and BI tools through AI and automation scripts.
Missions
- Reports creation, update and maintenance :
- Design and build dashboards / reports according to business needs.
- Ensure the update and maintenance of all relevant reports needed by APAC teams.
- Continuously improve business monitoring tools and dashboards. Drive reporting automation to allocate more time to in-depth analysis.
- Drive reporting automation to reduce manual workload and increase analytical depth using AI (Copilot) and automation scripts (SQL, Python).
- Business Intelligence (internal and external data) with in depth analysis to follow business performance, alert RMP team/ other departments for action :
- Performance monitoring of APAC resorts & APAC markets, alert the risk and coordinate with RM & Pricing for relevant actions recommendation
- Launch the REX practice for RMP actions specially on promo analysis
- Prepare and animate meetings like monthly business review and cluster sales meeting presentation & analysis (e.g. sales performance, cross bookings, benchmarks, arrival trends, pricing factors etc...)
- Run Pricing Benchmark analysis to ensure our value proposition is relevant vs competition
- Run in depth analysis of Club Med performance vs industry (e.g. STR benchmark)
- Propose new Business analysis initiatives, notably regarding Club Med performance comparison vs industry (pricing benchmark, market share analysis...)
- Provide ad-hoc analysis requested by RMP team/ top management / other departments for business needs or shareholders communication needs
- Lead process efficiency for RMP department :
- Lead AI initiatives to integrate into BI daily activities: Implement AI-driven solutions to enrich data analysis, and support decision-making that drives business growth.
- Integrate AI-generated insights into BI deliverables (e.g automated STR summaries, anomaly detection, predictive indicators)
- Provide automated key takeaways and summary along with detailed analysis, alerts and actionable revenue-related insights to support decision-making
- Coordinate with RM & Pricing for alert & recommendations, propose new Business initiatives to help drive business growth from RMP perspective
- Support automation of the department through WW and local projects
- Regional key contact of PowerBI coordination with corporate data team and data integrity :
- Perform cross-application check on the database to ensure data integrity for APAC resorts and markets
- Coordinate with HQ for database and application enhancement / correction / development
- Be a key contact in APAC region for PowerBI / data related topics training (other departments proficiency e.g Operations, Marketing) / Questions
Requirements
Education & Experience :
- Minimum bachelor's degree in Economics/Revenue Management/Finance or Data Science
- Minimum 2 years of professional experience (including internships) in BI / Data analysis. Background in Hotel/cruise/airline industry is a plus
Skills
- Excellent Proficiency in Advanced Microsoft Excel and Powerpoint
- Experience with PowerBI desktop mandatory.
- Experience with AI (Copilot) in business context preferred.
- Experience with SQL / Python for automation is a plus.
- Strong Analytical skills, Communication and Interpersonal skills
- Data management skills, Capacity to distill and summarize key takeaways.
- Project Management, Ability to multitask.
- Cautious, Precise, Rigorous, Solution oriented
- Sense of autonomy, Openminded, Team player, Adaptability to a Multicultural environment.
Conditions
- VIE contract : you can check your eligibility on the website : https://mon-vie-via.businessfrance.fr/qu-est-ce-que-le-volontariat-international
- 2 year
- Based in Singapore
All our positions are open to people with disabilities.