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SMBC Group

Vice President, Office Planning, Project & Events Management

8-12 Years
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  • Posted 3 days ago
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Job Description

Key Responsibilities

  • Office Planning & Administration
  • Lead the planning, coordination, and continuous improvement of the APAC CDAO office operations, including workspace management, resource allocation, and operational readiness.
  • Develop and maintain the APAC CDAO operational calendar, ensuring alignment of priorities across the leadership team and broader department.
  • Establish and manage standard operating procedures (SOPs) for office administration, document management, and internal communications within the CDAO function.
  • Coordinate with Facilities, Human Resources, IT, and Corporate Services to address office logistics, onboarding, seating, equipment, and other administrative requirements.
  • Prepare and manage the CDAO office administration budget, tracking expenditures and ensuring cost-effective allocation of resources.
  • Drive operational efficiency initiatives and identify opportunities for process improvement across the CDAO function.
  • Executive Scheduling & Coordination (CDO & CDAO Support)
  • Provide direct scheduling and diary management support to the CDO and CDAO, proactively managing complex calendars across multiple time zones.
  • Coordinate and prioritise meeting requests, ensuring the CDO and CDAO's time is optimally allocated to high-impact activities and strategic engagements.
  • Prepare agendas, briefing materials, and pre-read documents for executive meetings, steering committees, and leadership forums.
  • Manage end-to-end coordination for the CDO and CDAO's travel arrangements (domestic and international), including itineraries, visa requirements, and expense reconciliation.
  • Act as a trusted gatekeeper and liaison, managing internal and external communications on behalf of the CDO and CDAO with discretion and professionalism.
  • Track and follow up on action items arising from executive meetings, ensuring timely completion and escalation where necessary.
  • Coordinate with senior stakeholders across SMBC Group (Head Office, regional executives, and functional heads) to facilitate seamless communication and alignment.
  • Project Management & Governance
  • Manage a portfolio of strategic projects and initiatives within the APAC CDAO, ensuring delivery within scope, timeline, and budget.
  • Develop and maintain project charters, work plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and status dashboards for key departmental initiatives.
  • Establish and enforce project governance frameworks, including stage-gate reviews, steering committee reporting, and milestone tracking.
  • Coordinate cross-functional inputs and dependencies across Data, Analytics, Technology, Risk, Compliance, and business stakeholder teams.
  • Prepare project status reports, executive summaries, and presentation materials for leadership and governance forums.
  • Ensure all project documentation adheres to SMBC's internal governance, audit, and regulatory standards.
  • Identify risks and bottlenecks proactively and work with stakeholders to develop mitigation strategies.
  • Support the CDO and CDAO in tracking the progress of strategic priorities and departmental OKRs/KPIs.
  • Events Management
  • Plan, organise, and execute internal and external events for the APAC CDAO function, including town halls, leadership offsites, team-building activities, knowledge-sharing sessions, and industry forums.
  • Manage end-to-end event logistics including venue selection, vendor management, catering, audio-visual setup, invitations, RSVPs, and on-site coordination.
  • Coordinate flagship CDAO-hosted events such as Data & Analytics summits, innovation showcases, hackathons, and client/partner engagement sessions.
  • Develop event budgets, manage expenditures, and conduct post-event evaluation to assess impact and identify areas for improvement.
  • Liaise with Corporate Communications, Marketing, and external partners to ensure events align with SMBC Group branding and communication standards.
  • Support the planning and execution of Head Office-driven events, regional leadership conferences, and cross-departmental collaboration sessions.
  • Stakeholder & Cross-functional Coordination
  • Serve as the central coordination point for the APAC CDAO office, facilitating communication and collaboration across internal teams and external partners.
  • Liaise with Tokyo Head Office, regional offices, and APAC business units to ensure strategic alignment and timely information flow.
  • Coordinate with HR on recruitment activities, onboarding, headcount planning, and team engagement initiatives for the CDAO function.
  • Support the CDO and CDAO in the preparation of board papers, management committee papers, and regulatory submissions as required.
  • Build and maintain strong working relationships with key stakeholders across Technology, Operations, Risk, Compliance, Finance, and front-office business divisions.
  • Act as a central secretariat function for CDAO leadership meetings, management committees, and working groups.

Job Requirements

Education & Qualifications

  • Bachelor's degree in Business Administration, Management, Project Management, Communications, or a related discipline.
  • Professional certifications such as PMP, PRINCE2, Certified Scrum Master, or equivalent project management qualifications are highly desirable.
  • Additional qualifications in Event Management or Office Administration are an advantage.

Experience

  • Minimum 8–12 years of progressive experience in office management, project management, executive coordination, or events management, preferably within the banking or financial services industry.
  • Proven experience providing executive-level support to C-suite or senior leadership in a fast-paced, multinational environment.
  • Demonstrated track record in managing complex projects with multiple stakeholders, timelines, and dependencies.
  • Prior experience working within a data, analytics, technology, or innovation function is a strong advantage.
  • Experience working within a Japanese financial institution or with Japanese corporate stakeholders is preferred.

Skills & Competencies

  • Exceptional organisational and time management skills, with the ability to manage competing priorities and deliver under pressure.
  • Strong project management capabilities with proficiency in project management tools and methodologies.
  • Excellent written and verbal communication skills, with the ability to prepare polished executive-level presentations and reports.
  • High emotional intelligence, discretion, and professionalism when handling sensitive and confidential matters.
  • Strong interpersonal skills with the ability to build relationships and influence stakeholders at all levels of the organisation.
  • Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, Teams) and collaboration tools.
  • Detail-oriented with a proactive and solution-driven mindset.
  • Ability to work independently while also being an effective team player in a collaborative environment.
  • Proficiency in English is essential; proficiency in Japanese is highly advantageous given the need to coordinate with Tokyo Head Office.

More Info

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Job ID: 147589911

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