vice director

KEY RESPONSIBILITIES

1. Operations Management

• Oversee daily restaurant operations (kitchen & service)

• Ensure food quality, service standards, and customer experience

• Improve and standardize operational processes

2. Team Leadership

• Recruit, train, and manage staff

• Build a positive, responsible, and heart-led working culture

• Evaluate performance and optimize staff scheduling

3. Business Growth

• Support revenue growth strategies and new initiatives

• Develop seasonal menus, promotions, and special events

• Handle group bookings, catering, and partnerships

4. Brand & Marketing Support

• Work with the marketing team to strengthen Moon Chay's brand

• Maintain brand values: vegetarian - healthy - mindful - healing

• Represent Moon Chay in events and collaborations

5. Financial & Cost Control

• Monitor operating costs and optimize expenses

• Track revenue performance and suggest improvements

• Support budgeting and reporting to Director

6. Quality & Compliance

• Ensure food safety, hygiene, and legal compliance

• Maintain high service and operational standards

REQUIREMENTS

• Experience in restaurant / hospitality management

• Strong leadership and people management skills

• Business-minded, hands-on, and responsible

• Passion for vegetarian food or healthy lifestyle is a plus

• Calm, empathetic, and solution-oriented