We are looking for an experienced Vessel IT Engineer to join the IT Department of one of our global logistics clients.
This role is responsible for managing, supporting, maintaining, and upgrading the onboard IT infrastructure across the company's vessels.
Key Responsibilities
- Provide remote IT support to vessels and crew, with onboard support when required.
- Install, maintain, and optimize onboard IT infrastructure, including networks, servers, workstations, satellite/radio communication systems, firewalls, and storage solutions.
- Support the design, implementation, and continuous improvement of vessel IT infrastructure.
- Monitor system performance, availability, and reliability.
- Perform remote and onboard system upgrades, patching, and network maintenance.
- Liaise with vendors, service providers, and internal IT teams to resolve technical issues.
- Maintain IT security, backup, and disaster recovery solutions.
- Handle L1 helpdesk escalations and provide technical resolution.
- Participate in an on-call roster for after-hours and weekend support.
- Travel onboard vessels for audits and ad-hoc IT support when required.
Requirements
- Bachelor's Degree in Computer Science or equivalent with 2-5 years of relevant IT experience.
- Good knowledge of Microsoft technologies, including Office 365, Windows Server, Windows 10, Hyper-V, Active Directory, antivirus solutions, network switches, UPS, firewalls, and backup/storage systems.
- Experience supporting or implementing cybersecurity solutions is preferred.
- Knowledge of hardware troubleshooting, data cabling, and WiFi infrastructure.
- Exposure to ship automation systems will be an advantage.
- Strong troubleshooting and problem-solving skills.
- Able to work independently, manage multiple tasks, and perform well under pressure.
- Good communication and interpersonal skills.
- Proactive, self-motivated, and eager to learn.
- Comfortable working in remote environments with limited support.
- A strong team player with the flexibility to support after-hours operations when required.
