Vendor Service Admin Executive

Job Highlights

• Attractive salary package and comprehensive benefits package

• Work in a dynamic and creative environment

• Training, mentoring and advancement in fast growing company

Job Description:

This position requires close collaboration with the in-house production team and B2B customers (vendors). Key responsibilities include:

• Maintain strong working relationships with vendors and collaborate effectively with the internal production team

• Process customer orders, including liaising with vendors for clarification and confirmation of specifications

• Follow up with vendors on outstanding issues and payments

• Provide after-sales service and technical support, including coordinating technicians for on-site visits

• Perform accurate data entry and maintain system records

• Generate invoices, delivery orders, and production reports

• Reconcile and consolidate monthly invoices before submission to the Finance Department

• Manage and maintain proper hard-copy documentation

• Attend to walk-in customers when required

• Carry out general daily upkeep of the showroom, office area, and pantry

What will the Right Person look like

• Prior customer service experience is an advantage

• Strong problem-solving skills and attention to detail

• Minimum of 5 years of administrative work experience

• You are able to commit to work on Saturdays once every month.

• You possess strong organisational skills, a proactive mindset and the ability to work collaboratively in a fast-paced environment.

• Proficient in Microsoft office and record tracking.

• Aligns with the company's core values of Teamwork, Integrity, and Excellence.