Job Responsibilities
- Manage the Hotel and Casino Valet Cashier Counters
- Handle and process valet and self-park related charges and transactions accurately and efficiently using Point of Sale (POS) machine.
- To submit accurate and relevant cashier-related paperwork for revenue audit purposes
- Provide level of service and experience according to the departmental audit standards and work as a team to achieve the departmental KPIs.
- Provide information on valet and self-park related as well as all other guests queries.
- Maintain operational equipment in working order and ensure supplies are sufficient to perform duties
- Monitor and report any anomalies to Valet Captains for immediate action.
- Learn and support the team with any other operational and/or departmental duties when required
- Assist with any other assignments tasked by Valet Captains
Job Requirements
Education & Certification
- No formal education required
Experience
- Prior experience in a customer service environment or hospitality industry is an advantage
Other Prerequisites
- Knowledge of POS (Point of Sales) machine is an advantage
- Service and guest oriented
- Pleasant, polite and possess a positive attitude
- Responsible, proactive and takes initiative
- Able to work within a culturally diverse team
- Able to communicate fluently in English
- Able to work under pressure and in a fast-paced environment
- Able to stand long hours and work outdoors with expected humidity condition
- Possess basic knowledge of Singapore attractions and places of interest
- Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays
