UX/UI Designer (Public Sector)

• 1-year contract, renewable
• Government project
• Hybrid work arrangement

Job overview

We have built a scrum team of technologists who have developed digital products to improve government agencies collaboration to better serve the needs of citizens.

As a UX/UI designer, you will work with our scrum team and other government agencies to inform product and design decisions. You will get to influence the digital experience of the agencys e-services. This will involve having good interpersonal skills, sharp analytical mind, and astute design judgement. You will work closely with our designers, engineers, business analysts and product managers to continuously deliver features for improving agency efficiency.

You will sit with the project scrum team, as a member of the UX team in GDP. The office will be located at Punggol Digital District.

What to expect

Within your first month...

You have understood the overall product strategy, did a stock take on the UX status of the project, and contributed design screens for concurrent active sprints.

By the end of 3 months...

You should have run an inception, gathered requirements, co-create with stakeholders and scrum team, tested, prototyped, and shipped at least one new feature to the product backlog.

After 6 months...

You should be able to independently meet milestones with minimal supervision. You are able to apply design processes to solve problems and improve the user experience of government services and products. You would have presented your design to the stakeholders and provided data-driven justifi cations. You will have opportunities to continue developing your design craft and grow as a designer.

Beyond that...

You will continue to solve problems such as:

• resolve the agencys pain points and improve ops efficiency
• use data to improve government services
• design for reusability across products

How to succeed

Product and user-centric mindset

• A desire to serve the public through the use of technology
• You need to be able to grasp the use case and come up with the task fl ows in a short span of time
• You are able to drive product solutions that service the goals of both the users and stakeholders
• You are collaborative and understand that co-creating a product with the team and stakeholders will have a higher chance of it being the best product
• You find the quickest route to design, test, and ship a design prototype to prove a concept. Be agile and lean
• You are data-driven yourself, with experience in user research, in order to use data to justify design decisions
• You yearn to analyse user feedback and activity, and iterating the design to enhance user experience

Technologist at work

• You are able to translate user research into design recommendations and fi ndings
• You are able to tackle complex tasks and transform them into intuitive, accessible, and easy-to-use designs
• You are meticulous and possess good problem solving skills
• Frontend development knowledge is a bonus

Strategist at heart

• Strategists hardly work alone. You have to work well with your scrum team and agencies to strategise the product direction together.
• Good organisational, presentation and listening skills
• Be flexible, be a team player, solve problems, and contribute to the UX and product teams success.

Preferred (Additional Requirements)

• At least 3-5 years of professional experience in product design, working on end-to-end delivery. That would include experience in facilitating workshops,
• gathering requirements, usability testing, envisioning flows, and delivering hi-fi delity mockups.
• Experience in Agile and UX development environment will be an added advantage