User Analyst Assistant (Billing / Finance)

Responsible for bill checking function to support Billing System implementation and go-live support for the organisation. You are expected to perform the following test with User Analyst team:

Admission / SOC visits

• Check creation of BE for ED / SOC attendances
• Check eFC is functioning correctly as designed
• Check if Admission Deposit can be posted correctly via Cash Desk
• Reconcile daily workload with billable event created in NBS (completeness)

File Charges

• Test check (same day) if charges is correctly computed
• Check accuracy of charges using Bill Sentry
• Review Drop charges for completeness

Inflight Monitoring

• Check accuracy of Deposit Monitoring report, payor and schemes proposal
• Check that top-up deposit can be posted accurately
• Check that eFC function is correct for Re-FC

Discharge / End of SOC

• Below the line (BTL) check, check that bill is tagged correctly with the following schemes:
• PMI / MedisheildLife, Medisave, Staff Benefits, MCPS
• Medifund, FAS, NUHS Fund, MAF, MAF+, SMF and etc

Closed Bill / Batch Bill Job

• Check timeliness of bill closure, check FICO posting
• Check bill pending verification
• Monitor Batch Bill Job run time and completeness

Claim Submission

• Check timeliness of claim submission and monitor claim batch
• Check claim return with error, check FICO AR posting

Payment

• Check bill availability at Kiosks, Cash Desk, App
• Check that patient payment is posted timely and reflected correctly in PDF bill, official receipts
• Check accuracy of posting to FICO and review bank reconciliation

Key Requirements

• Possess a Diploma in Finance/ Business or the equivalent with at least 3 to 5 years experience.
• Proficient SAP and Microsoft Office suite
• Possess strong analytical and problem solving skills
• Work Location: Jurong
• Must be able to commit to 12 months contract. There could be a possibility of extension for another 6 months depending on the progress of the project