URGENT Contract Healthcare Customer Service Associate/Clinic Assistant HCGT

Job Scope

• Assist patients with registration and appointment-related matters
• Support the coordination of referrals and follow-up arrangements
• Attend to general enquiries and payment transactions professionally
• Provide frontline assistance and ensure a positive patient experience
• Address feedback or service-related concerns appropriately and escalate when required
• Maintain effective communication with patients and internal teams
• Support operations at designated service points according to roster arrangements
• Assist with basic health screening activities such as recording patients height, weight, and blood pressure readings

Job Requirements

• Minimum GCE N Level / O Level, NITEC, or equivalent qualification

• Good customer service, communication and interpersonal skills

• Service-oriented and hands-on mindset with a caring and empathetic attitude toward patients

• Comfortable working in a fast-paced healthcare environment

All qualified applicants, please send in your resume to:

[Confidential Information]

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No.199601303W | EA License Number: 99C4599