University - Student Services Executive (3 Months Contract) #TNKC

Handle student enquiries via hotline, email, and service counter in a timely and professional manner

Work with internal departments to resolve complex student issues

Support international student pass administration in compliance with regulations

Assist with student services processes including insurance, certificates, transcripts, concession cards, tuition grants, and claims

Support mailroom and logistics operations when required

Prepare and update standard operating procedures (SOPs) for student services

Maintain and update knowledge articles based on process changes

Participate in service improvement projects and initiatives

Provide support for ad-hoc duties and cross-functional tasks

Interested applicants may email resume to [Confidential Information]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted