UI/UX Designer & Web Support Specialist

About Puppy Diary | 关于小狗日记

Puppy Diary (小狗日记) is a Singapore platform where puppy parents find trusted advice on caring for their dogs and can purchase the accessories and services they need - all in one place.

Key Responsibilities | 主要职责

. Design and continuously improve the UI/UX of the Puppy Diary website and platform - ensuring a clean, intuitive, and delightful experience for puppy parents.

. Conduct user research, usability testing, and feedback analysis to inform design decisions and iterate on platform flows.

. Create wireframes, prototypes, and high-fidelity mockups for new features, landing pages, and campaign pages.

. Maintain and update website content, banners, and product pages in a timely manner.

. Provide day-to-day web support - troubleshoot bugs, resolve display issues, and coordinate fixes with developers.

. Ensure mobile responsiveness and cross-browser compatibility across all platform pages.

. Support the team with design assets for campaigns, social media, and marketing collateral.

What We're Looking For | 任职要求

. 2-4 years of experience in UI/UX design, web design, or a related field.

. Proficiency in Figma, Adobe XD, or equivalent design tools.

. Working knowledge of HTML/CSS familiarity with CMS platforms (e.g. Shopify, WordPress, Webflow).

. Strong eye for detail, layout, and visual consistency.

. Able to manage a flexible workload and handle competing priorities calmly.

. Passion for dogs and genuine care for the puppy parent community.

What We Offer | 我们提供

. Competitive salary commensurate with experience.

. Flexible and hybrid working arrangements.

. High-ownership role with direct impact on platform growth.

. Learning & development budget for design and web upskilling.

How to Apply | 如何申请

Send your CV and portfolio to [Confidential Information] | Subject: UI/UX Designer Application - [Your Name]