about the role
You'll be handling travel enquiries from start to finish - advising clients, building itineraries, and converting them into confirmed bookings.
This is a fast-paced, client-facing role. You need to be responsive, accurate, and confident managing multiple enquiries at the same time.
what you'll be doing
- Manage inbound enquiries and convert them into confirmed bookings
- Build customised itineraries across flights, hotels, and tours
- Use Amadeus for pricing, ticketing, and reissues
- Recommend suitable options based on client needs and budget
- Follow up on leads to maximise conversion
- Handle booking changes, cancellations, and client requests
- Communicate with clients via WhatsApp, email, and calls
- Maintain accurate booking records and documentation
what matters for this role
- Hands-on experience with Amadeus (pricing, ticketing, reissues)
- Able to manage multiple enquiries without delays
- Strong attention to detail - accuracy is critical
- Clear and confident communication with clients
- Comfortable working in a target-driven environment
- Fluent in Mandarin and English (spoken and written)
working arrangement
- Hybrid
- 5.5 - day work week
salary & incentives
- Base salary: SGD 2,800 - 4,000 (based on experience)
- Attractive Commission structure tied to sales performance
- Strong performers earn above base consistently
- Travel opportunities
what you'll get
- Exposure to a wide range of travel enquiries and destinations
- Opportunity to grow into senior consultant roles
- Performance-based earning potential
- A team that values speed, ownership, and results
important to know before applying
- You will be handling multiple clients at the same time
- Response speed directly impacts performance
- You are expected to take ownership of your enquiries end-to-end
- Accuracy in bookings is essential along with attention to detail
Please send your CV only to [Confidential Information] - please do not apply on general email id.
