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jingdong logistics

Transportation Operation Specialist

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Job Description

Job Responsibilities

1. On-site Fleet Management at Customer Warehouse (Core Responsibility)

  • Daily Attendance & Dispatching: Visit the customer warehouse in the morning to verify attendance of outsourced fleets and arrange daily dispatch tasks and routes.
  • Loading Supervision: Supervise the loading process on-site to ensure standardized and timely cargo loading.
  • Exception Handling: Resolve outstanding delivery and distribution issues from the previous day and coordinate on-site problem-solving.
  • COD Collection: Collect and consolidate daily Cash-on-Delivery (COD) payments to ensure timely cash flow recovery.
  • Documentation Management: Compile and submit daily dispatch documents and operational reports.

2. Transportation Operations & System Management

  • End-to-End System Operations: Manage all transportation-related system activities in Singapore, including order entry, tracking, exception reporting, and billing reconciliation.
  • Data Maintenance: Ensure accuracy and timeliness of system data to support business decisions.
  • Process Optimization: Propose improvements to operational workflows based on system feedback.

3. Business Project Implementation & Coordination

  • Execution Monitoring: Track execution of transportation operations within projects, identify issues, and drive timely resolution.
  • Cross-functional Collaboration: Work closely with Sales, Customer Service, and Finance teams to ensure smooth project execution across all stages.

Job Requirements

1. Experience:

  • Proven experience in logistics operations or fleet management, with familiarity with the Singapore logistics market and regulations.

2. Skills:

  • Proficient in logistics systems (e.g., TMS, WMS).
  • Strong on-site management, communication, coordination, and problem-solving skills.
  • Able to work in an operational/field environment with basic English communication skills.

3. Competencies:

  • Strong sense of responsibility and attention to detail.
  • Ability to work under pressure.
  • Team-oriented with good collaboration skills.

More Info

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About Company

Job ID: 146432931