TRANSPORT OPERATIONS MANAGER

• We are seeking an experienced Transport Operations Manager with a strong logistics background in Trading companies. The successful candidate will manage all transportation aspects, including planning, organizing, and overseeing daily transport schedules and delivery routes to ensure timely and cost-effective execution.
• Minimum 5 years of experience in trading transport operations.
• Strong communication and leadership skills.
• Proficient in Excel / Google Sheets, route planning tools, and reporting systems.

Job Scope / Responsibilities:

1.Transport Planning & Coordination

. Plan, organize, and oversee daily transport schedules and delivery routes.

. Coordinate with warehouse, dispatch, and customer service teams to ensure timely pickups and deliveries.

. Manage both chilled and dry cargo transportation operations.

2.Fleet & Resource Management

. Supervise fleet utilization, maintenance, fuel usage, and vehicle servicing schedules.

. Ensure vehicles comply with LTA, SFA, and NEA regulations (for cold-chain logistics).

. Monitor GPS tracking systems and vehicle performance to reduce downtime.

3.Team Management

. Lead and supervise drivers, dispatchers, and warehouse assistants.

. Conduct regular briefings, performance reviews, and training on SOPs and safety.

. Schedule manpower for day and night shifts efficiently.

4.Customer & Delivery Operations

. Liaise with clients to plan deliveries according to service agreements.

. Monitor delivery KPIs (on-time delivery, delivery accuracy, customer feedback).

. Resolve operational issues such as delays, shortages, or cargo discrepancies.

5.Cost Control & Reporting

. Prepare and analyse transport cost reports (fuel, overtime, maintenance).

. Optimize cost efficiency through route planning and resource allocation.

. Support monthly billing, invoicing, and driver commission summaries.

6.Compliance & Safety

. Ensure all operations comply with company policies and government regulations.

. Oversee vehicle insurance, driver license renewals, and safety inspections.

. Investigate accidents or non-compliance issues and implement preventive measures.

7. Continuous Improvement

. Review transport workflows to improve productivity and service quality.

. Implement digital tools (Google Sheets, GPS, or ERP systems) for tracking and reporting.

. Propose process enhancements to management for smoother daily operations.