Training Executive

Key Responsibilities

Training Development & Execution

• Design, develop, and deliver training programs focused on Quality (QSC standards)

• Conduct hands-on and classroom training sessions for outlet staff

• Create structured training calendars and coordinate training schedules

Content Creation & SOP Management

• Develop and maintain training materials including SOPs, guides, and training videos

• Film, edit, and produce training videos for operational and quality processes

• Review and continuously improve existing SOPs to ensure clarity and practicality

Training Systems & Administration

• Track training completion, attendance, and certification records

• Prepare and analyze training reports and effectiveness metrics

Post-Training Follow-Up

• Conduct post-training assessments and on-site follow-ups

• Identify gaps in execution and reinforce training where needed

• Work closely with Operations to ensure training translates into performance

Process Improvement

• Simplify complex workflows into clear, easy-to-follow training content

• Standardize best practices across outlets and central kitchen

Ad-hoc & Cross-functional Support

• Support QSC initiatives, audits, and operational projects

• Assist in rolling out new product or process training

• Any other adhoc duties as assigned