Provide direct, hands-on support to the Trainer during live sessions to ensure everything runs smoothly.
Communicate with trainers and learners to ensure smooth delivery of training sessions.
Make detailed observations of learners and support their learning needs, include technical assistance for laptops and network issues.
Troubleshoot basic software or hardware issues for learners during both online and classroom training.
Book physical training rooms, arrange seating, and ensure all required technical equipment (projectors, microphones, laptops) is set up and functional.
Track participant attendance, update employee training databases, and issue completion certificates.
