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Training and Communications Program Manager (Third-party Associate)

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  • Posted 13 hours ago
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Job Description

Responsibilities

About the Team: The Ethics Office was established with the goal of instituting and maintaining high ethical standards and a culture of integrity. The team achieves this goal through 4 main pillars:- 1) developing an overarching ethical governance program, 2) implementing and maintaining ethics policies and processes, 3) providing education and awareness to employees via communications and training, and 4) ensuring a highly ethical culture by encouraging employees to speak up and to ensure potential misconduct is properly investigated. We are seeking a dedicated individual who is an accomplished professional with a proven track record of delivering high-quality results in a dynamic business environment to join our APAC Training and Communications (T&C) team within the Ethics Office. This will be a third-party contractor position. As a crucial member of the APAC T&C team, you will play an important role in carrying out the following: - Drive awareness and understanding of Code of Conduct and relevant policies, to ensure comprehension of new and existing compliance issues, policies, and procedures through impactful training and communication programs. - Strategize, design and execute comprehensive internal training and communications initiatives and materials for the global audience, such as e-learning, workshops (hybrid/virtual), events, campaigns, collaterals, policy reminders and video content, ensuring that complex compliance requirements are conveyed through clear, practical and engaging formats. - Conceptualize and execute company-wide awareness and education campaigns, ensuring consistent messaging while tailoring approaches for different audiences and regions. - Define and track success metrics to assess the reach, engagement, and effectiveness of training and communications initiatives, using insights to continuously improve impact. - Serve as a trusted advisor to internal stakeholders, providing strategic counsel on communications approaches, messaging, and employee engagement tactics. - Manage programs and projects with rigor, including planning, managing timelines, ensuring deliverables and coordination across cross-functional teams and regional stakeholders.

Qualifications

Minimum Qualifications: - Extensive experience in implementing training and communications, preferably related to Code of Conduct/Ethics and Compliance topics. Individuals from corporate or internal communications backgrounds with relevant training experience are also encouraged to apply. - Demonstrated experience in owning and executing training and communications projects and in leading organizational change, preferably in a fast-moving, global company. - Strong project and program management capabilities, with a proven ability to manage various priorities, work on multiple projects with minimal supervision, and meet tight deadlines. - Excellent communication, written and presentation skills, including experience facilitating discussions and trainings with senior leaders and diverse employee groups. - Demonstrate strong communication and influencing skills, with the ability to collaborate cross-functionally and globally. - A strategic and creative thinker with a strong execution mindset. Preferred Qualifications: - Past experience with design or training software (Adobe Illustrator, Premier Pro, Photoshop, Mentimeter or Canva) is beneficial. - Enthusiastic team player who is proactive and possesses the ability to operate with a high degree of autonomy and ownership. Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy

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About Company

ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies.
Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.
Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.

Job ID: 144886711