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. . Perform tasks on registration and payments, enrolment, attendance and assessments records via the system(s).
. Processing of training administration from pre to post programme activities, including coordination with both internal and external partners and providing logistical support.
. Attends to enquiries and appeals timely and accurately.
. Adhere to existing SOPs, Procedures, Documentations to enhance efficiency and effectiveness.
. Consolidate and provide data and information for management reporting and to provide support for external audit.
. Undertake additional tasks as required.
. Other ad-hoc projects may be required
Requirements
. Possess at least a Diploma or minimally 2 yrs of relevant experience for staff performing the operational functions.
. Proficient with computer use (i.e. Microsoft Word, Excel).
. Able to communicate in English and be conversant in a second language (i.e. Malay, Mandarin or Tamil)
. Customer Service oriented (e.g. courteous, professional and helpful) and preferably with prior experience in customer service.
. Good interpersonal and communication skills (oral and written)
. Detailed and meticulous
. Able to work under pressure to meet deadlines.
WFO - AMK
M-F: 8.30am - 6.00pm
Job ID: 144885495