Traffic Controller

Job Purpose

To perform and provide support to transport team and to the Head of the Department.

Duties and Responsibilities

. Responsible for updating new and existing job tasks onto fleet management system based on customers request deliver requests/ exceptions

. Manage stakeholders queries (e.g. Drivers, Customers, Ops, Sales, etc)

. Plan and optimize transportation routes for fleet operations using the TMS, considering factors such as traffic conditions, vehicle capacity, and delivery schedules.

. Monitor real-time fleet updates and proactively adjust route plans to minimize delays, optimize fuel efficiency, and meet delivery deadlines. Receive transportation requests and dispatch prime mover drivers to assigned pick-up and delivery locations using the TMS.

. Coordinate with internal teams, customers, and logistics partners to prioritize and schedule transportation activities based on urgency and demand.

. Generate and analyse performance reports from the TMS to track key performance indicators (KPIs) such as on-time delivery, fleet & asset utilization, and driver productivity. Extract data from TMS system to identify lost capacity/efficiency of delivery fleet

. Serve as the primary user and administrator of the TMS for managing fleet operations.

. Monitor vehicle performance metrics to identify opportunities for fleet optimization and cost reduction.

. Manage and verify key information of drivers trips, reimbursements, licences and statuses via the TMS

. Process and handle documents through PSA Portnet System.

. Familiarization with the PSA procedures, Jurong port, Portnet System and JP - Online

. Basic knowledge on direct loading/delivery operations.

. Ensure all drivers are aware of specific customer requirements.

. Oversee Portnet processed containers.

. Ensuring fully compliance for workplace safety & heath requirements in accordance with MOM / WSH mandatory requirements.

. Well versed with Singapore roads.