Job Description
About Us
Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of Discovery → Learning → Trading.
With our proprietary AI assistant, Longbridge AI, and a cloud native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won't just be working for a brokerage; you'll be building the future of financial infrastructure.
Responsibilities:
SETTLEMENT & TRANSACTION PROCESSING
Multi-market settlement : Direct and supervise the daily processing of settlement (equities, options, CFD, unit trusts, MMF, IPO, and structured products), corporate actions, share/stock transfers, and client cash deposits, withdrawals, and conversions across SG, HK, and US markets, ensuring same-day cut-offs and regulatory timelines are consistently met.
TEAM LEADERSHIP
Team management : Manage a team of Operations Executives across settlement, corporate actions, transfer, and cash operations; allocate workload, build cross training and backup coverage, and eliminate single points of failure in time-critical functions such as same-day settlement and corporate-action deadlines during earnings season.
CONTROLS, PROCEDURES & COMPLIANCE
Control manuals & SOPs : Own and maintain the Operations Control Manuals and Standard Operating Procedures across all functions, ensuring maker-checker controls, escalation matrices, and risk-control measures stay current and aligned with regulatory requirements (SFA 2001, SFR(LCB)); maintain system configurations including market calendars, fee schedules, and processing thresholds.
AML/CFT monitoring : Ensure AML/CFT monitoring is embedded in cash operations workflows, including transaction threshold monitoring and timely escalation of suspicious activity to Compliance, while maintaining segregation between transaction processing and monitoring sign-off.
RECONCILIATION & REPORTING
Reconciliation & reporting : Oversee daily custody/position reconciliation and daily/monthly regulatory and management reporting; ensure unresolved breaks and exceptions are escalated per the escalation matrix and evidenced for audit.
PRODUCT SUPPORT & QUALITY CONTROL
Product transition : Partner with the Head of Operations to convert newly tested products and procedures into business-as-usual operations, including team training and live SOP updates.
Quality control : Provide quality-control, ensuring externally performed work remains within the firm's risk and control framework.
ESCALATION & STAKEHOLDER MANAGEMENT
Escalation point : Act as the point of escalation for complex client complaints, B2B counterparty issues, and exceptions unresolved at the executive level, escalating further to the Head of Operations where required.
Job Requirements
- Bachelor's degree in Finance, Business, Accounting, or a related field.
- Relevant CMFAS certifications (e.g., Modules 1A, 6, 6A) for a Singapore capital markets services licence holder.
- 5–8+ years of experience in securities operations/back-office functions within a brokerage, custodian, or capital markets services entity, including at least 2–3 years in a supervisory or team-lead capacity.
- Experience supporting new product launches (e.g., CFD, futures, exchange direct clearing membership) is a strong plus
- Strong working knowledge of the Securities and Futures Act 2001 and its subsidiary regulations, particularly customer money and asset segregation requirements.
- Hands-on experience with back-office/settlement systems and multi-market settlement cycles (SG, HK, US).
- Demonstrated experience designing and enforcing maker-checker controls, exception handling, and escalation frameworks in a regulated environment
- Meticulous attention to detail combined with the ability to lead a small team under time pressure, particularly around same-day settlement cut-offs and corporate-action deadlines.
