Territory Account Manager

0-2 years
18 days ago 2 Applied
Job Description

Job Description :

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact andGrow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Be a Part of Something BIG!

Are you a dynamic and results-driven individual with a knack for building lasting relationships and driving business growth Are you passionate about delivering exceptional customer experiences and making a real impact in the telecommunications industry If so, we have an exciting opportunity for you!

As an Account Manager specialising in the SME segment, you will be at the forefront of our mission to revolutionise the telecommunications landscape in Singapore. Your primary objective will be to plan, develop, and execute strategies for customer retention, acquisition, and revenue growth, with a focus on enriching our customers experiences. You will play a crucial role in expanding Singtel's market share in ICT spending among SMEs, driving innovation, and delivering unparalleled value to our clients.

Make an Impact By:

  • Maintaining and expanding relationships with assigned accounts
  • Responsible for achieving and exceeding sales targets and assigned business objectives.
  • To foster and build good customer relationship/customer loyalty by ensuring quick turnaround time when dealing with customer requirements/issues.
  • To achieve high customer satisfaction with all decision makers and key contacts.
  • To ensure smooth coordination between product, solution, engineering and processing team to deliver quality service to customers.
  • Work with other cross functional units as a team to win bids and strike innovative deals.
  • To understand and identify customers ICT needs through Account Planning and Profiling.
  • To appreciate local market trends, competitors movement and industry information so as to serve customers better.
  • Provide one-stop service to customers regarding all SingTel services.

Skills for Success:

  • Min Diploma, preferably in Field in IT/Engineer Sales
  • Experienced in Cold Calling
  • Engaging Customers (including C-Level) for requirements and proposals
  • Experience in working with various support teams in coming up with pricing, proposals
  • Ability to identify opportunities and manage strong pipeline
  • Basic Office Skills (Powerpoint, Excel)
  • Basic understanding of Telecommunications/ICT services
  • Presentation Skills
  • Strong Communication Skills
  • Confidence and Ability to engage customers

Rewards that Go Beyond

  • Flexible work arrangements
  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

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About

Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, 5G and technology services to infotainment to both consumers and businesses. The Group has presence in Asia, Australia and Africa and reaches over 740 million mobile customers in 21 countries. Its infrastructure and technology services for businesses span 21 countries, with more than 428 direct points of presence in 362 cities.

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