Company Overview / Employee Value Proposition
Welcome to Capital HRM. We are a One-stop Comprehensive Human Resource and Recruitment Solutions Provider for local conglomerates and multinational corporations within the Asia Pacific region. We believe Honesty, Integrity, and Consistency are key to success and strive to achieve value for all with maximum effort. Our team of dedicated and experienced consultants adheres to a strict policy of ethical and professional standards towards our clients and candidates alike to meet the aims of our business partners. People, Power, Future.
Job Summary
This 1-year renewable contract opportunity as a Terminal Operator Specialist at Capital Human Resource Management Pte. Ltd in the East Region involves leading warehouse and distribution operations to ensure efficient inventory management and achievement of operational targets.
Responsibilities
- Plan and supervise day-to-day inbound and outbound administrative and operational activities to achieve all required performance targets
- Allocate and manage daily resources effectively to maintain key performance indicators (KPIs) without compromise
- Resolve booking and operational challenges by guiding staff to implement timely solutions
- Train administrative and operations staff comprehensively and maintain accurate training records to ensure team competency
- Monitor and enforce team compliance with Health, Safety, and Environment (HSE), Security, 5S, and quality standards to uphold operational excellence
- Verify adherence to system processes and customer-specific requirements, escalating non-conformances to management and executing corrective actions promptly
- Execute assigned tasks with accuracy and timeliness to support smooth operations
- Collaborate with internal and external stakeholders to support and implement system testing and upgrade activities
- Drive continuous improvement and sustainability initiatives aligned with business objectives
- Recommend disciplinary actions for administrative personnel who fail to comply with company policies, rules, and responsibilities
- Plan and coordinate overtime for administrative staff as requested by management to meet operational demands
- Supervise the administrative and operations team to ensure quarterly closure targets are met consistently
- Assist management in building a cohesive and high-performing team environment
- Coordinate and liaise with customers and transporters daily to resolve administrative and operational issues
- Manage product returns from customers and to vendors efficiently
- Perform data entry for warehouse operations and generate pick lists accurately
- Prepare and submit daily, weekly, and monthly operational reports as required
- Perform additional duties as assigned by management to support operational goals
Preferred competencies and qualifications
- Minimum of 3 years experience in related operational roles
- Proficient in Microsoft Office Suite applications including Excel, PowerPoint, Outlook, and VBA for data analysis and reporting
- Experience in creating and utilizing operations dashboards such as PowerBI or Tableau to monitor performance metrics is an advantage
- Demonstrated ability to communicate effectively with internal and external customers
- Proven leadership experience in managing and developing teams
Compensation & Benefits
- Competitive and transparent remuneration packages
- 14 days Annual Leave
- 14 days Medical Leave
- 60 days Hospitalisation Leave (as per Employment Act)
- Childcare Leave in accordance with statutory requirements
- CPF contributions in line with Singapore legislation
- Sign-Up Bonuses for eligible positions and campaigns
- Comprehensive onboarding facilitation and documentation support
- Career advisory and job matching across multiple industries
- Training and skills upgrading opportunities
Shift Options
Candidates may choose from the following fixed shifts:
- 1. Alps Ave - 5 Days (Monday-Friday): 08:30 - 18:15
- 2. Alps Ave - 5 Nights (Monday-Friday): 20:30 - 06:15
- 3. Changi North - 5.5 Days (Monday-Friday): 08:30 - 17:30, Alternate Saturday: 08:30 - 12:30
- 4. Changi North - 5 Days (Monday-Friday): 08:30 - 17:30
- 5. Changi South - 5 Days (Monday-Friday): 08:00 - 17:45
- 6. Changi South - 5 Nights (Monday-Friday): 20:30 - 06:15
- 7. Changi South - 5 Nights (Monday-Friday): 23:00 - 08:45
- 8. Greenwich - 5 Days (Monday-Friday): 08:00 - 17:45
- 9. Greenwich - 4 Nights (Monday-Friday): 20:30 - 08:30
- 10. Greenwich - 5 Days (Monday-Friday): 11:15 - 21:00
Application Instructions
Submit your CV in MS Word format, including:
- Educational background
- Work experience in point form
- Reasons for leaving each position
- Current and expected salary
- Date of availability / notice period
We regret that only shortlisted candidates will be notified. Your profile will be kept in our database for future career opportunities.
Hou Shenglong Kyan
Registration No.: R1435754
EA License No.: 19C9570
