Temporary Officer (Professional Conduct & Professional Standards Division - Kim Keat Road

Location : Kim Keat Road

Job Title :Temporary Officer (Professional Conduct & Professional Standards Division

Contract Duration : 12 months

Salary / Hourly Pay Rate

• Degree: $20.77 per hour
• Diploma : $13.64 per hour

Working Hours (5-day work week)

Monday to Thursday: 8.30am to 6.00pm

Friday: 8.30am to 5.30pm

Lunch : 1 hour

Job Description

Responsibilities

To provide administrative support to the Professional Conduct & Professional Standards Division in the following areas:

. Create case files upon receipt of new complaints and update the necessary excel databases as case progresses

. Manage the mailbox receiving emails sent out by case officers (on average 80 emails each day) and assist to sort the emails to the respective cases according to case reference number indicated in the subject header

. Identify the stage of the complaint the email pertains to and e-file the emails for the respective cases

. Support case officers by tracking timelines, emailing responses to recipients and organising documents received in respect of the complaint

. Draft various letters (according to template format given) for different stages of complaint

. Liaise with vendors on office maintenance matters

. Assist the team with ad hoc assignments / projects

Requirements

. Diploma or higher

. Able to work in a fast-paced environment under tight timelines

. Good writing and strong organisation skills

. Proficient in Microsoft Office tools

. Able to manage high volume of emails on a daily basis

If you meet the requirements, please submit your resume directly to [Confidential Information]

EA License No: 96C4864 Reg. No.: R1106922 Goh Khar Keow