Job Description
Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.
Job Responsibilities
- To provide clerical and operational support in Telehealth Team
- Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting
Requirements
Competency
- Service-oriented, confident and have a passion for helping others
- Good communication and interpersonal skills
- Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency
Educational And Professional Requirements
- GCE N/O Level or Diploma holder
- Proficient in Microsoft Office applications
- Able to work flexible start time from 7.30am, 8am or 8.30am with latest end time at 6.00pm
About IMH
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
