Temp Patient Service Associate Bed Management Unit (Queenstown | Up to 15/ hr) HGNJ

We are hiring Temp Patient Service Associate - Bed Management Unit to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

Bed Management Operations
. Perform daily bed management by coordinating with various stakeholders and team members on admissions and transfers to assign beds to patients according to protocols, policies and procedures.
. Ensure effective utilisation of capacity by constantly matching demand and supply.
. Identify potential bed-tight situations and activate bed-tight measures.
. Provide statistics and reports on bed and resource utilisation to management and bed availability to other institutions.
. Review workflows, systems and procedures continuously to identify areas for improvement.
. Liaise and work effectively with wards, other institutions, Emergency Department and BMU for admissions and transfers within/across the hospital.
. Understand all admitting workflows and points of access into the hospital and manage competing interests.

Ambulance Service Management Operations
. Arrange ambulance transfers for patients to/from hospitals, residences and nursing homes, and coordinate with requestors and ambulance vendors to ensure special arrangements are communicated correctly.
. Ensure all ambulance transfers are recorded for statistics and reports on ambulance utilisation and transfer types.
. Manage ambulance vendors effectively and efficiently.
. Review workflows and procedures continuously to identify areas for improvement.
. Assist with feedback and escalate issues in a timely manner.
. Ensure accurate and timely activation of ambulance transfers according to patient needs.

Emergency Activation
. Activate Emergency Response Team to respond to life emergencies.
. Participate in daily Code Blue testing and monthly Code Blue drills.
. Update Medical Affairs monthly on Code Blue testing results.

Administrative Duties
. Assist with bed request and ambulance transfer enquiries/requests via phone, email or fax and follow up on closure.
. Conduct testing of applications when necessary.
. Comply with the Personal Data Protection Act to safeguard patient confidentiality.
. Participate in activities that contribute towards the improvement of patient care, including professional development sessions.
. Participate in ad-hoc projects as assigned by the Reporting Officer.

Requirements:

. Able to work in a fast-paced environment and manage multiple requests.
. Good communication and coordination skills.
. Able to liaise effectively with various internal and external stakeholders.
. Meticulous and able to handle patient information confidentially.
. Comfortable working rotating shifts, including weekends and public holidays.
. Able to commit Monday - Sunday, including Public Holidays
. Able to commit to shift timings: AM Shift: 8am - 5pm, PM Shift: 11am - 8pm
. Able to commit to contract Duration of September 2026 - January 2027

All interested candidates are invited to email your resume in MS Word format to:
[Confidential Information]

Please include your full working experience, education background, notice period, and expected salary.

Quek Jing Qian
Outsourcing Team
Ref Code: #HGNJ
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only shortlisted candidates will be notified.