Temp Claim Administrator #JTL

. Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates.

. Cross-check different system.

. Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types.

. Optimize workflows based on high volume claims and achieve it within same day turnaround time.

. Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any)

. Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.

. Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.

. Any other ad-hoc assignments assigned by supervisor.

We are looking for people who

. Minimum Diploma holder with relevant admin duties or customer service experience
. Preferably with 1 to 2 years of administrative experiences

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: [Confidential Information]
EA License No: 99C4599