- Support the execution of daily channel operations, ensuring smooth handling of inquiries, escalations, and issue resolutions.
- Act as the first point of contact for channel-related issues, ensuring timely resolution and escalation when necessary.
- Provide feedback to the team lead regarding recurring challenges and opportunities for improving processes.
- Maintain accurate and up-to-date records of operations activities and provide administrative support to the team.
Requirements
- Minimum GCE A Levels or Diploma or Degree in any discipline
- Preferably with prior admin and customer service experiences
- On Job Training provided
- Able to start work upon short notice
- Able to commit for 3 months or 6 months and above
Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: [Confidential Information]
EA License No.: 99C4599