Job Summary
We are looking for a motivated and customer-oriented Telemarketer to join our team.
Responsibilities
- Contact customers to schedule and confirm appointments to ensure timely service delivery
- Follow up with customers to remind and confirm upcoming appointments, improving attendance rates
- Reconnect with customers to introduce ongoing promotions and increase engagement
- Handle customer enquiries professionally via phone calls and messaging platforms to resolve issues and provide information
- Maintain accurate customer records and appointment schedules to support efficient operations
- Perform other administrative duties as assigned to support team functions
Preferred competencies and qualifications
- Prior experience in telemarketing or customer service to enhance communication effectiveness
- Basic computer literacy to manage customer records and scheduling systems
- Good communication and interpersonal skills to engage customers clearly and courteously
- Customer service-oriented with a positive attitude to foster a welcoming customer experience
- Comfortable communicating with customers over the phone to handle enquiries and appointments
Other Information
Working Hours
- Monday to Friday
- 10:00am - 5:00pm
Salary
- $2500-$3000
- Performance incentives available
Location
