Technology Specialist (Infra)

Responsibilities

• System Design and Architecture:

  • Collaborate with clients to understand business and technical requirements.

  • Develop comprehensive network, storage, and compute solutions.

  • Create detailed design documents and architecture diagrams.

• Implementation and Deployment:

  • Deploy and configure hardware, software, servers, storage, and networking equipment according to specifications, timeline, and budget.

• System Administration and Maintenance:

  • Perform system maintenance, updates, performance monitoring, issue troubleshooting, backups, and disaster recovery plans.

• Network Management:

  • Design, implement, configure, and troubleshoot secure network infrastructures (firewalls, routers, switches, wireless access points).

• Security Management:

  • Implement security measures, conduct regular security audits/vulnerability assessments, and maintain regulatory compliance.

• Client Support and Collaboration:

  • Provide technical troubleshooting support, collaborate with client IT teams, and conduct training/documentation.

• Project Management:

  • Oversee infrastructure projects end-to-end, coordinate with internal teams, clients, and vendors, and report progress to stakeholders.

• Continuous Improvement and Innovation:

  • Stay current on industry trends and propose innovative solutions to enhance infrastructure.

Qualifications

• Educational Qualifications:

  • Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field (a plus, but not strictly required).

• Professional Certifications:

  • Cisco: CCNA or CCNP

  • Microsoft: Azure Administrator Associate or Azure Solutions Architect Expert

  • CompTIA: Network+ and Security+

  • VMware: VCP

  • AWS: AWS Certified Solutions Architect

  • Security: CISSP

• Technical Skills & Experience:

  • Network Administration (routers, switches, firewalls)

  • Server Management (Windows and Linux)

  • Virtualization (VMware, Hyper-V)

  • Cloud Computing (AWS, Azure, GCP)

  • Storage Solutions (SAN, NAS)

  • Security Practices (VPNs, IDS/IPS, security protocols)

  • Scripting & Automation (PowerShell, Python, Bash)

• Soft Skills:

  • Problem-solving abilities, communication skills, project management, and team collaboration.

• Professional Experience:

  • 3-5 years in IT infrastructure roles (preferably within a system integrator setting).

  • Proven experience designing, implementing, and managing complex infrastructure projects while working directly with clients.

• Additional Considerations:

  • Adaptability to emerging tools, keen attention to detail, and proactive commitment to continuous improvement.