Technology Risk & Operations Analyst

Hi ,

Greetings of the day from Innova Solutions (formerly known as ACS Solutions)

Please have a look at JD and revert me if you are interested in the same.

Technology Risk & Operations Analyst | Singapore

Job Level:L3 6 to 9 years

Contract Duration: 6 months

Responsibilities:

Operational Support & Reporting

Prepare project status reports, management reports, and dashboards for all scope areas (projects, operations, risk, vendor management).

Deliver ad hoc reports for urgent leadership decisions and audits, ensuring clarity, accuracy, and actionable insights.

Track operational metrics (e.g., SLAs, incident/defect rates, lifecycle KPIs) and provide insights for decision-making.

Maintain reporting cadences and data quality standards; automate recurring reports where feasible.

Support process standardization and governance across technology operations, including documentation, templates, and SOPs.

Audit & Risk Management

Manage internal and external audits and reviews, including GRC updates, RFIs, and audit observations.

Provide risk oversight and governance for technology domains.

Lead audit readiness activities: evidence management, engagement coordination, remediation tracking, and closure.

Monitor risks and track resolution of issues from breaches, incidents, reviews, and inspections; ensure timely updates and escalations.

Maintain knowledge artifacts: playbooks, control catalogs, FAQs, and micro-learning content.

Digital Workplace & Vendor Management

Oversee TPRA, vendor management, BCM, annual KRCSA, and risk reduction initiatives.

Manage technology asset lifecycle (hardware, software, licenses): refresh planning, obsolescence tracking, and decommissioning.

Coordinate procurement operations and vendor/contract enablement: intake, sourcing, onboarding, renewals, and compliance.

Partner with Vendor Management to track performance, SLAs, and contract obligations; support third-party risk assessments.

Technology Governance & Vulnerability Management

Oversee vulnerability management, remediation, and ISRA renewals.

Liaise with application domains on ORSA submissions, including obsolescence scope, budgeting, and delivery timelines.

Act as liaison for Tech Obsolescence task force and provide reporting.

Manage RTB Capex projects: budget tracking/approval, memo approvals, and escalation handling.

Key Deliverables

Management reports and dashboards for leadership and governance (including ad hoc requests).

Operational reporting with actionable insights.

Governance dashboards and risk reduction plans.

Compliance evidence (audit reports, remediation tracking, certification renewals).

Security assessment reports and vulnerability test results.

Lifecycle and obsolescence compliance validation.

Procurement documentation and vendor performance tracking.

Requirements: Core Skills & Competencies

Operational Reporting: KPI design, data quality, dashboarding, storytelling with data.

Risk & Controls: Control design/effectiveness, risk assessments, issue management.

Audit Readiness: Evidence management, walkthroughs, remediation tracking, stakeholder coordination.

Process Governance: SOP creation, standardization, continuous improvement.

Vendor & Asset Management: Lifecycle planning, procurement coordination, third-party risk awareness.

Stakeholder Management: Cross-functional orchestration, facilitation, conflict resolution.

Tools: Power BI, Excel (advanced), Jira, SharePoint/Confluence.

Education:

Bachelor's degree in a relevant discipline (CS, IT, Info Systems, Cybersecurity, Engineering)

Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA, CISM, CISSP, etc)

At least 8-12 years relevant experience preferably in a Finance Institution.

Experience

812 years in technology operations, risk/governance, or PMO support roles within banking or large enterprise environments.

1. Operational Reporting & Data Analysis

35 years experience in preparing management reports, dashboards, and KPIs.

Strong ability to interpret complex operational data and present it in a clear, concise, and actionable format.

Experience with ad hoc reporting under tight timelines for senior leadership.

2. Risk & Audit Management

Hands-on experience in audit readiness, evidence management, and remediation tracking.

Familiarity with risk frameworks, issue management, and compliance processes.

Exposure to GRC tools and regulatory requirements in technology or banking environments.

CISSP or CISA certification preferred

3. Vendor & Procurement Management

Preferably with experience in vendor lifecycle management, including onboarding, renewals, and performance tracking.

Knowledge of procurement processes, contract compliance, and third-party risk assessments.

4. Technology Lifecycle & Governance

Understanding of technology asset lifecycle (hardware, software, licenses), refresh planning, and obsolescence tracking.

Experience supporting vulnerability management and compliance validation.

5. Tools & Technical Skills

Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

Ability to automate recurring reports and maintain data quality standards.

6. Stakeholder Management

Experience working in cross-functional teams and managing multiple priorities.

Strong communication skills for presenting data to senior leadership.

Key Domain/ Technical Skills:

Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

Ability to automate recurring reports and maintain data quality standards

CISSP or CISA certification preferred