Technology Risk & Operations Analyst

Key Responsibilities:

. Prepare project status reports, management reports, and dashboards for all scope areas (projects, operations, risk, vendor management).

. Deliver ad hoc reports for urgent leadership decisions and audits, ensuring clarity, accuracy, and actionable insights.

. Track operational metrics (e.g., SLAs, incident/defect rates, lifecycle KPIs) and provide insights for decision-making.

. Maintain reporting cadences and data quality standards automate recurring reports where feasible.

. Support process standardization and governance across technology operations, including documentation, templates, and SOPs.