Technician

Company Description

Founded in 2013, BMER specializes in engineering and professional services for audio-visual installations. As the market's needs evolved, we transformed into a company that designs, builds, and supports innovative technologies to help businesses outperform their competition. Our team is dedicated and diverse in expertise, consistently delivering the highest levels of solutions and customer service to our clients. We pride ourselves on staying ahead of technological trends to provide cutting-edge support.

Role Description

This is a full-time on-site role for a Service Engineer located in Singapore. The Service Engineer will be responsible for troubleshooting and providing technical support, conducting maintenance and repair on audio-visual equipment, and performing field service visits to client sites. Daily activities also include effective communication with clients to ensure customer satisfaction and timely resolution of technical issues.

Qualifications

• Experience in Troubleshooting and conducting Preventive Maintenance / system health checks.
• Responding to fault calls and troubleshooting AV-Related issues.
• Hands-on experience with control systems, DSP and video conferencing platforms (Crestron, Extron, QSC, Shure, Logitech, MicrosoftTeams, Neat, Cisco, Yealink, Webex, & Zoom)
• Excellent Communication skills
• Ability to work independently and efficiently in an on-site environment
• Strong problem-solving skills and attention to detail
• Experience in the audio-visual industry is a plus
• Relevant technical certifications or degrees preferred