Technical Support Engineer

Job Description:

• Responsible for project follow-up and technical support for projects
• Preparation for project delivery, including scheme review and test verification to ensure the project solution can be stably implemented
• On-site delivery and implementation of the project
• Handling and resolving product and system-level issues of the project
• Recording the project delivery process, organizing project documents, and producing a project summary report after completion
• Participating in project acceptance and presentation, demonstrating the project's effects and functions to ensure successful acceptance.

Requirements:

• Bachelor's degree or above in Computer Science, Communications, Electronics, or related fields.
• More than one year of experience in project technical support, with familiarity in network communication technology preferred
• Excellent communication skills and service orientation, meticulous and detail-oriented work attitude, hardworking and resilient
• Strong documentation writing skills.
• Fluent in English and Mandarin to liaise with China team.