Technical Services Manager

Summary

The Technical Services Manager is responsible for all maintenance activities, resources and equipment across Technical Services workshops and facilities to ensure the consistent delivery of maintenance services in compliance with applicable safety and serviceability standards.

Duties and Responsibilities

• Manages all the activities related to the assigned workshop and ensure that all resources (Manpower, parts, tools) are available to ensure all services can be delivered on time and to high quality standards.

• Manages the activities related to the assigned workshops and takes necessary actions to deliver the services to the customers, with the objective of delivering maximum serviceability and best value Total Cost of Ownership (TCO).

• Evaluates maintenance trends, technical proposals and material quotations, and provide actionable feedback as part of the management team.

• Manages stakeholder relationships across dnata Airport Operations and all other customers and ensures that all requests, including requests for information, are addressed appropriately and as soon as reasonably possible.

• Ensures compliance to all relevant safety policies, procedures and controls across the department to guarantee employee safety, legislative compliance and a responsible environmental attitude.

• Ensures that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.

• Provide necessary support to dnata International Airport Operations as and when required by management.

• Preview and review the allocation of resources and interfere where necessary.

• Ensure compliance with all workplace safety, security, and health policies and procedures

• Prepare and review budget submissions for manpower and ground equipment

• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• Minimum Degree or Diploma in Electrical, Mechanical, Automobile or Electronics Experience

• Preferably with 8 to 10 years of experience in the field of Maintenance of Automobile/ Engineering or Workshop

• Must possess minimum LTA Class 3 driving license and above

• Previous experience with an airline, airport, MRO or ground handling company a distinct advantage