Provide technical assistance and consultancy for Pre-sales and post-sales service to technical team and meet customers expectations.
Establish new accounts by identifying potential customers through sales planning and scheduled calls.
Develop technical team competency in supporting the products and solutions offered by the Company.
Monitor and provide technical support at project site to ensure that the work quality meets established standards as well as customers requirements.
Perform site-visit upon project enquiries.
Prepare technical documentation for project bidding and assist in tendering process.
Attend all necessary projects site meetings when required in order to ensure smooth hand over.
Conduct regular technical updates and knowledge sharing session with the technical team.
Maintain high level of professional services and contacts with all major customers.
Provide consultancy in systems design, installation and technical clarification to the pre-sales team and customers.
Responsible to set up Proof of Concept and product demonstration and integration.
Maintain high level of cooperation and teamwork with the Business Development team.
Learn, update and consistently demonstrate the core competencies required for the job.
Organize, plan, manage and control the sales and promotion of the company's product portfolio in the assigned sales area.
To transfer knowledge on customer approach and sales techniques to the sales staff in your team.
Provide commercial and technical support to all members in the sales team whenever required
To apply Sales Effectiveness Programme (SEP) to manage sales in the designated sales area: Conduct sales meetings regularly with all sales personnel to review and analyze sales performance of products.
Monitor and review the outstanding debts, on a monthly basis, to minimize risk of potential bad debts and to improve cash flow.
Determine, manage and optimize the stock level and profile of market segments within incumbent's purview.
Using existing CRM (C4C) to input sales information, monitoring progress and optimizing opportunity pipeline management.
Responsible for stocks/inventory in the warehouse and liaise with BS Manager to ensure that plans and scheduled purchases are timely undertaken and stock control are effectively managed in accordance with the Company's objective of avoiding/minimizing obsolete stocks and all deliveries are in fulfillment of both the Company's objectives and customers needs.
Understand our customers business, behavior and company structure to provide a solution through efficient technical and commercial service/support to all customers.
Stay up to date on market information about our competitors activities, e.g. products, stock, prices and organisational changes in the assigned Sales area and provide a monthly report to the company management.
Establish healthy relations to existing and potential customers in order to create and maintain their confidence in the reputation of the products and increase Lapp brand awareness in the market.
Train, develop, supervise, motivate and lead sales team to equip them with sound product knowledge, systems, strategy and selling skills to ensure effective implementation of the RBU/company/department strategy in order to derive optimal performance.
Maintain good rapport and close relationship with customers in particular key accounts so as to gain clear understanding on customer needs through regular customer visits.
Regional Champion and Facilitator for Sales Development
Supervise and ensure that all necessary reports are submitted timely.
Follow up on sales by monitoring and ensuring all collections in the sales team are within credit terms granted by the Company.
Cooperate with other departments to achieve the overall company benefit.
Training, learning and personnel development are important to grow our future business. The company will provide trainings to all staff must attend the assigned trainings to improve their competencies and skills.
Manage key accounts by serving as the primary point of contact, developing strategic partnerships, and ensuring sustained business growth through tailored solutions and ongoing engagement
Oversee supplier relationships by negotiating favorable terms, optimizing procurement strategies, and ensuring a reliable supply chain to support business operations and customer needs
Lead and/or manage regional projects by coordinating cross-functional teams, aligning with business objectives, and driving successful execution through effective stakeholder collaboration and project management best practices
Job Specifications
Degree in Business Management/Electrical and Electronics Engineering.
Minimum 5 years similar experience in industrial sales. Sales experience required.
At least 2 years experiences working as a Photovoltaic Installation or equivalent combination of education and experience in Photovoltaic/ Renewable Energy industry.
Good knowledge in the assembling, installing, and/or maintaining solar photovoltaic (PV) systems in compliance with technical requirement and site plans.
Creative and innovative thinker with good business acumen.
Ability to build strong customer relationships, result and achievement oriented.
Good presentation, communication skills and able to work independently.
High energy, motivating, and team building skills.
Self reliant, works with minimum supervision.
Solid foundation in technology – computer skills and CRM experience a plus.
Able to multi task and communicate well with all levels.
