Manage the end-to-end software development and support for respective applications, including analysis, design, development, implementation, testing, and support.
As Technical Manager, ensure the quality assurance of team deliverables in accordance with the defined software development life cycle (SDLC) methodology, tools, and output.
Plan technical deliverables, including system enhancements and upgrades, to meet project requirements within the allocated budget and schedule.
Collaborate with different application teams and/or surrounding platforms to manage technical dependencies of the solution.
Plan, monitor, and manage risks/issues related to technical delivery.
Provide status updates related to technical delivery to the Project Manager.
Work closely with System Analysts, Business Analysts, and Subject Matter Experts (SMEs) to gather, understand, and finalize functional and technical requirements.
Provide system input during the specification phase, including effort estimates and high-level delivery plans based on impact assessments.
Partner with the development manager to manage application teams in building enhancements.
Partner with the test manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance testing, and security testing with quality results.
Prepare and manage the technical implementation plan across application teams, coordinating technical implementation activities to ensure smooth production cutover and adequate post-implementation support.
Escalate issues impacting the project schedule on time and propose workarounds/solutions.
Provide timely updates and reports to the Project Manager and senior management.
Job Requirements
Bachelor's Degree in Information Technology, Computer Science, or equivalent.
At least 10 years of experience in IT Project Management, preferably within the financial industry and payment domain.
Leadership experience in managing IT delivery teams and implementing large-scale projects.
Experience in system development, including functional and technical specifications, and system development.
Proficiency in tools like JIRA, MS Project, Excel, and Visio.
Good understanding and experience in the software development cycle (Waterfall or Agile best practices).
Highly effective communication with both technical and non-technical stakeholders.
Good problem-solving, analytical, system thinking, and solutioning skills.
Excellent negotiation skills and experience in vendor project management.
