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ResMed

Technical Program Manager (2 year FTC)

10-12 Years
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Job Description

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

The Technical Program Manager (TPM) - Singapore is ahands-onsenior delivery leaderwithin Global Technology Solutions (GTS), accountable forpersonally driving end-to-end executionacross complex, crossfunctionaltechnology initiatives spanning Supply Chain, Quality, Operations, and GTS.

The role actively owns the full breadth ofprogram and project management disciplines-scope, schedule, cost, quality, risk,anddependencymanagement-operating handson with teams and partners to resolve issues, manage tradeoffs, and sustain delivery momentum.

The role is suited to a senior delivery leader who is equally comfortableowning a single, highimpact project or leading a large, multiworkstream program, scaling governance, engagement, and execution depth based on complexity, risk, and business criticality.

Key Responsibilities

1. Program/ProjectLeadership & Execution (Primary Accountability)

  • Lead endtoend planning and execution of multiyear, multiworkstream technology programs/projectsspanningtheResmedsupply chain.

  • Lead delivery of either major standalone initiatives or complex, multiworkstream programs, adapting governance, cadence, and depth of handson engagement to match regulatory risk, scale, and delivery criticality

  • Support development of anintegratedGTSSupply chainmaster plan including milestones, dependencies, and critical path.

  • Drive disciplined management of scope, schedule, cost, risks, and issues with clear escalation paths.

  • Ensure delivery readiness through structured checkpoints (design readiness, build readiness, cutover readiness).

  • Lead delivery discussions in governance forums, steerco meetings, and executive reviews, bringing firsthand insight from active program execution and framing clear options, risks, and tradeoffs for decision

  • Provide independent challenge and decision support on delivery tradeoffs, sequencing, and investment choices.

  • Coach and guide other project and program managersinSingapore&Malaysia,embeddingdelivery standards and expectations.

  • Act as delivery continuity and escalation lead,representingthe Director whererequiredand ensuring momentum, decision quality, and alignment across initiatives during periods of change or absence.

  • This role is not a PMO or coordination position success requires direct ownership of plans, risks, dependencies, and delivery outcomes.

3. Integrated Planning &ActivePortfolio Orchestration

  • Actively manageand resolve crossprogram dependencies across Supply Chain, Quality, Operations, and GTS portfolios.

  • Own resolution of sequencing conflicts and resource bottlenecks, driving agreed mitigations directly into integrated delivery plans.

4. Stakeholder Management & Communication

  • Build strong, trustbased relationships with site leadership, Engineering, Ops, Quality, and IT.

  • Translate complex technical delivery topics into concise, executivelevel communications.

  • Produce and present steerco packs covering:

  • Delivery status

  • Key risks and decisionsrequired

  • Dependency and capacity impacts

  • Drivetimelydecisionmaking across global and regional stakeholders.

5. Governance, Tooling & Ways of Working

  • Embed consistent delivery standards across programs through direct application on active initiatives, not by policy definition alone.

  • Drive disciplined, handson use of Jira, Confluence, and delivery dashboards to enable transparency, foresight, and predictable outcomes.

  • Embed scalable governance rhythms aligned to GTS operating model.

  • Leverage data, automation, and AIenabled reporting to improve foresight and execution confidence.

6. Continuous Improvement

  • Identifysystemic delivery risks and improvement opportunities across programs.

  • Actively contribute to the evolution of GTS planning, governance, and portfolio practices.

  • Champion lessons learned and continuous improvement across theSupply Chain and QARAdelivery community.

Required Skills & Experience

  • Demonstrated experience delivering largescale, complex technology solutions across multiple domains (enterprise applications, cloud, manufacturing systems), with endtoenddelivery responsibilityfrom planning through to cutover and stabilization.

  • Demonstrated aspiration and capability to grow beyond a singleprogram remit, taking on broader delivery leadership, coaching responsibility, and enterpriselevel problem solving over time.

  • Proventrack recordmanagingmultivendor and systemsintegratorled programs, including coordination of internal teams and external partners to tight timelines and quality expectations.

  • Strong capability in managinghigh levelsof ambiguity and complexity, translating loosely defined strategic intent into executable plans with clear milestones, dependencies, and outcomes.

  • Exceptional stakeholder engagement and influencing skills, with the ability tooperatecredibly with senior executives, site leadership, and functionalleads.

  • Demonstrated strength in executivelevel communication, including the ability to:

  • Articulate complex technical issues in clear, businessfocused language

  • Frame options, risks, and tradeoffs to supporttimelydecisionmaking

  • Challenge constructively whilemaintainingtrust and alignment

  • Experienceoperatingin a consulting or professional services environment, including:

  • Delivery of fixedprice or outcomebased engagements

  • Strong financial and commercial discipline (scope control, change management, margin awareness)

  • Managing client expectations and contractually bound deliverables

  • Ability to balance strategic thinking with handson execution, stepping into detail whenrequiredwhilemaintainingan enterprise and portfoliolevel view.

  • High emotional intelligence, resilience, and adaptability when working across cultures, time zones, and seniority levels.

Qualifications

Required

  • Bachelor's degree in Technology, Business, or related field.

  • 10+ years experience in technical project or program management in complex environments.

  • Strong experience with Jira, Confluence, and modern delivery toolsets.

  • Strongworkingknowledge of Agile, Waterfall, and hybrid delivery models.

Preferred

  • Experience insupply chain, ormulti domainenvironments.

  • PMP,SAFe, or equivalent certification.

  • Experience supporting portfoliolevel planning or governance models.

  • Exposure to AIenableddelivery optimisationapproaches.

#LI-APAC

Joining us is more than saying yes to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

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About Company

ResMed India provide obstructive sleep apnea, snoring solutions, hypertension & respiratory care solutions with CPAP device and BiPAP device.

Job ID: 146526187

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