This role owns the end-to-end API product experience for Banxa's on/off ramp infrastructure. It is accountable for making integration simple, reliable, fast, and delightful for partner developers.
Key responsibilities include:
- Own the full lifecycle of Banxa's ramp APIs, SDKs, and developer platform.
- Set the product vision for a Stripe-quality developer experience:
- Clean, intuitive API design
- Well-structured documentation
- Fast onboarding and sandbox usability
- Clear versioning and reliability
- Work closely with engineering to design and deliver scalable, secure, and performant API capabilities.
- Translate business and partner needs into technical product requirements and system behaviours.
- Identify and remove friction in partner integration journeys, from discovery to production launch.
- Define and own API performance standards: latency, uptime, reliability, predictability.
- Build tooling and workflows that reduce partner engineering dependency: SDKs, webhook frameworks, reference integrations, developer dashboards, testing tools.
- Partner with commercial, partnerships, and sales to support prospective and existing partners on integration strategy and technical discussions.
- Act as the technical product voice in partner conversations, able to explain architecture, flows, tradeoffs, and solutions with confidence.
- Ensure compliance, security, and regulatory requirements are embedded into product design without overcomplicating the developer experience.
- Continuously gather feedback from clients, internal teams, and analytics to drive iterative improvements.
