Technical Personnel (AV Technician)

Academic Support and Technical Services

. Provide technical support to facilitate preparationand delivery of full-time and part-time academic modules, student projects, anddepartmental events

. Set up, test, operate, and troubleshoot softwareapplications and hardware equipment across all FMS facilities

. Assess production requirements for individualstudents and group projects

. Deliver good guidance on proper equipment handlingand usage protocols

. Ensure technical readiness for academic activitiesextending beyond standard office hours

Inventory Management and Asset Control

. Manage comprehensive inventory duties includingasset tracking, movement monitoring, and disposal coordination

. Operate the FMS room and equipment booking systemmaintaining accurate records of all FMS equipment loans to staff and students

. Enforce proper check-out and return procedures forequipment loans

. Conduct regular stocktaking exercises andcoordinate disposal activities for obsolete or damaged equipment

. Assist in procurement processes, tracking, andrenewal of software licences across all FMS systems

. Conduct initial inspections and setup proceduresfor new equipment

. Arrange coordination between FMS staff and vendorsfor delivery of newly procured equipment and software

EquipmentOperations and Maintenance

. Operate,maintain, and troubleshoot the full range of equipment and software within FMSfacilities

. Installand update software licences for FMS computer labs which include PC and Mac OS.

. Update firmware for FMS equipment to ensure optimal performance and security compliance

. Conduct routine general preventive maintenance procedures according to manufacturer specifications

. Maintain detailed maintenance logs and schedules

. Liaise with external contractors for specialised equipment maintenance

. Coordinate ervice appointments and oversee repair work to ensure minimal disruption to academic activities

. Manage warranty claims and service agreements

Safety and Compliance Management

. Ensure adherence to the NP's Workplace Safety and Health (WSH) guidelines

. Maintain current knowledge of safety regulations and implement safety protocols

Coordinate with relevant departments to address