Plan and coordinate the maintenance of EV charging stations with the contractors.
Carry out maintenance of EV chargers for certain EV charging station / battery charger swap station models
Attending to customers enquiries and coordinating with landlords before the commencement of maintenance work
Ensure records are filed properly and data are updated promptly in system. Prepare and collate information for monthly reports
Performing backend monitoring of the EV charging stations network using the Charging Station Management System and to carry out basic diagnostic of issues
Responding to and troubleshooting issues/interruptions related to EV charging station hardware/firmware
Liaise with internal teams (e.g. Engineering, Customer Operations) to ensure seamless service delivery
Maintain an inventory of tools, spare parts and maintenance equipment, ensuring availability for site work
Participate in process improvement initiatives and recommend enhancements (e.g. to maintenance procedures, reporting workflows, etc.)
Assist in evaluating contractor performance and provide feedback for continuous improvement
Perform standby duty during and after office hours for network incidents and special events
Any other duties and responsibilities related to the job scope
What You'll Need
Diploma in Electrical Engineering or related discipline from any of the recognised Polytechnics in Singapore
Strong analytical and troubleshooting skills, able to interpret technical data and logs from charging systems
Good interpersonal and communication skills for liaising with contractors, customers, and internal teams
Able to work on odd timings upon activation, ad-hoc tasks beyond work scope and public holidays and weekends if necessary
Prefer candidate with own transportation for travelling to sites
