Define and manage technology roadmaps for security technology, IoT and smart facility-management platforms.
Translate business and operational requirements into technical specifications, system requirements, user stories and acceptance criteria.
Lead the development and integration of CCTV, video analytics, access control, intrusion detection, command-centre and monitoring platforms.
Manage integration between enterprise applications, security systems, IoT devices and third-party platforms.
Define and manage API requirements, interface specifications, data flows and integration workflows.
Work with engineering and architecture teams on system design, scalability, performance, availability and technical feasibility.
Lead the implementation of IoT-enabled monitoring, automation and smart facility-management solutions.
Manage technical product backlogs, priorities, dependencies, technical debt and system enhancements.
Coordinate Agile/Scrum/SAFe development activities, including backlog refinement, sprint planning, reviews and release planning.
Coordinate system integration testing, UAT, deployment and post-production technical validation.
Work with DevOps teams on deployment, release management, system monitoring and platform reliability.
Develop and monitor technical KPIs, system performance metrics and operational dashboards.
Use SQL, Power BI and data analytics to identify system issues, operational trends and opportunities for improvement.
Evaluate opportunities to apply AI, automation and data analytics to security monitoring and facility-management operations.
Ensure appropriate cybersecurity, access control, data protection, system availability and resilience requirements are incorporated into technology solutions.
Evaluate and manage technology vendors, system integrators and third-party technology platforms.
Maintain technical documentation including architecture diagrams, API specifications, data models, integration specifications and system workflows.
Work closely with internal stakeholders and technology partners to ensure projects are delivered within agreed timelines and technical requirements.
Requirements
Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering or a related technical discipline.
Minimum 8 years of relevant experience in technical product management, technology management, software delivery, product ownership, systems integration or technology transformation.
Strong experience in enterprise technology platforms and digital transformation.
Experience working with software engineering, solution architecture, DevOps, QA and cybersecurity teams.
Strong knowledge of SDLC, Agile, Scrum and SAFe methodologies.
Experience managing technology roadmaps, technical backlogs, requirements and software releases.
Strong understanding of REST APIs, system integration, data flows, JSON, webhooks and event-driven integration.
Experience with microservices, service-oriented architecture and/or event-driven architecture.
Understanding of cloud computing, cloud-native applications, containerization and scalable technology platforms.
Experience with IoT platforms, connected devices, sensors and device-to-platform integration.
Knowledge of IoT technologies such as MQTT, REST APIs, webhooks and event-based messaging.
Experience with SQL, relational databases, data analytics and Power BI.
Ability to interpret technical architecture diagrams, API documentation, data models, sequence diagrams and system integration specifications.
Experience or knowledge of CCTV, video analytics, access control, intrusion detection, security monitoring or command-centre systems will be advantageous.
Understanding of cybersecurity principles including authentication, authorization, encryption, secure APIs, audit logging and data protection.
Knowledge of system availability, scalability, performance, resilience and disaster-recovery principles.
Proficiency in technology/product tools such as JIRA, Confluence, Aha! and Figma.
SAFe® 5 Product Owner/Product Manager certification is preferred, with demonstrated experience in Agile product management, roadmap and backlog ownership, and cross-functional technology delivery.
Strong analytical, problem-solving and stakeholder-management skills.
Strong written and verbal communication skills.
Experience working with distributed teams, technology vendors and external system integrators.
