Oversee the Corporate Client Onboarding team, streamline account opening processes, and ensure efficient and compliant execution of customer account setup and due diligence.
Supervise and guide team members in adhering to KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements in line with MAS (Monetary Authority of Singapore) regulations and internal bank policies.
Coordinate with Corporate Banking, Operations, Compliance, and other departments to resolve complex onboarding issues.
Analyse account opening data and client feedback regularly, propose process improvements, and enhance customer experience and operational efficiency.
Manage team training, performance evaluations, and daily operations to build a professional and high-performing team.
Job Requirement
At least 5 years of experience in corporate banking, operations management, or compliance.
Familiarity with international banking processes, particularly corporate account opening and AML/CFT regulatory requirements.
Strong knowledge of Singapore financial regulations (e.g., MAS guidelines) and internal bank compliance policies.
Excellent risk awareness and problem-solving skills to handle sensitive onboarding matters.
Strong team leadership and cross-department collaboration abilities.
Highly responsible, adaptable to a fast-paced environment, and able to work under pressure
